Legal
Privacy Policy
Gleason Insight Co. ("Gleason Insight," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Gleason Insight website, contact us, or otherwise interact with us through this site.
This Privacy Policy applies only to the Gleason Insight website and related communications. It does not automatically apply to separate software products, applications, or third-party websites that may be linked from this site, including Gleanver, Fynrah, Home Intervals, Kairoza, or any future product or service. Those services may have their own privacy notices and terms.
Effective Date: August 17, 2026
Information We May Collect
Information You Provide Directly
This may include your name, business name or company, work email address, website, message content, or other information you choose to provide when you contact us or inquire about custom software services. When you submit a project inquiry through the website, we also collect structured information about your business context. This may include: the area of your business causing friction (such as a manual process, spreadsheet workflow, or reporting), a description of what the current situation makes difficult, what a better outcome would look like, whether the solution needs to work with software you already use and which systems those are, and your approximate timing or urgency. This information is provided voluntarily and is used solely to understand, evaluate, and respond to your inquiry.
Automatically Collected Information
When you visit the website, certain technical information may be collected automatically by our hosting providers, analytics tools, security services, or similar service providers. This may include:
- IP address
- Browser type and device information
- Operating system
- Referring pages or websites
- Pages viewed and interactions with the site
- Approximate location based on IP address
- Date, time, and duration of your visit
- Cookie or similar technology identifiers, where used
How We Use Information
We may use information we collect to:
- Respond to inquiries, requests, or project discussions
- Communicate about Gleason Insight products or custom software services
- Operate, maintain, secure, and improve the website
- Understand how visitors use the website
- Detect, investigate, and help prevent fraud, misuse, security incidents, or technical problems
- Comply with applicable legal obligations
- Protect the rights, property, safety, and security of Gleason Insight, our users, and others
Cookies and Similar Technologies
The website may use cookies, pixels, local storage, or similar technologies to support basic site functionality, remember preferences, understand site usage, improve performance, and help protect the site.
You can generally control cookies through your browser settings. Please note that disabling certain technologies may affect how parts of the website function.
If analytics, advertising, or other third-party tracking technologies are added in the future, this Privacy Policy should be updated to reflect those practices.
How We Share Information
We do not sell personal information for money.
We may share information only as reasonably necessary with:
- Hosting, infrastructure, analytics, email, security, and technical service providers that help us operate the website or respond to inquiries
- Artificial intelligence service providers that process messages you submit through the AI-powered assistant in order to generate responses
- Professional advisers, such as legal, accounting, or insurance providers, where appropriate
- Government authorities, regulators, law enforcement, or other parties when required by law or necessary to protect rights, safety, security, or legal interests
- A successor organization in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar transaction
We require service providers to handle information only for legitimate business purposes and consistent with applicable obligations.
External Links and Product Websites
This website may link to external websites, software products, app stores, or services operated by Gleason Insight or third parties.
When you select an external link, you leave this website. We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policy of any external website or product before providing personal information.
Separate Gleason Insight software products may collect and process information differently based on their features, customer relationships, and applicable agreements. Their own privacy notices, product terms, or customer agreements control where applicable.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
Project inquiry information is retained for as long as reasonably necessary to respond to the inquiry, evaluate or provide requested services, maintain appropriate business records, or satisfy applicable legal obligations, after which it may be deleted or anonymized.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, system, or transmission method is completely secure. Please do not send highly sensitive personal, financial, medical, or confidential information through ordinary email unless specifically requested through an appropriate secure process.
Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us without appropriate consent, please contact us at hello@gleasoninsight.com so we can take appropriate action.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business, legal, or security requirements.
To make a request, contact: hello@gleasoninsight.com
We may need to verify your identity before responding to certain requests.
Depending on where you live, you may have additional privacy rights under applicable law. We will respond to valid requests in accordance with applicable requirements.
California Privacy Notice
California residents may have certain rights regarding personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
These rights may include the right to know what personal information is collected, the right to request deletion or correction of certain information, the right to limit certain uses of sensitive personal information where applicable, and the right to opt out of certain sales or sharing of personal information.
Gleason Insight does not sell personal information for money. If our practices change in a way that constitutes a sale or sharing under applicable privacy laws, we will update this Privacy Policy and provide any required notice or choice mechanisms.
To submit a privacy request, contact hello@gleasoninsight.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or business practices.
When we make changes, we will update the Effective Date at the top of this page. Your continued use of the website after an updated policy is posted means you acknowledge the revised policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Gleason Insight Co. hello@gleasoninsight.com
